Privacy Policy

Autogate...Privacy Statement

Effective Date: 8 April 2025

At Autogate Ltd., we take your privacy seriously. This Privacy Policy explains how we collect, store, and use personal and company data, and how you can exercise your rights in relation to that data.

If you have any questions about how your personal information is handled, please contact us:

Email: accounts@autogatepsr.co.uk
Phone: 01420 487700

1. What Information We Hold

We only retain data necessary to provide our services to you. This includes information required to:

  • Respond to your enquiries
  • Provide quotations
  • Manage and carry out work you have instructed us to undertake
  • Maintain records of past and future communications relating to our services

Typical data we may store includes:

  • Your name
  • Company name (if applicable)
  • Contact details (phone, email, address)
  • Project or service-related information

2. Lawful Basis for Processing

We process your personal or company information based on:

  • Legitimate interest: For maintaining business relationships and records of work carried out
  • Consent: Where applicable, for communications and data retention beyond legal obligations
  • Legal compliance: Where data must be retained for regulatory or tax purposes

3. Data Retention and Deletion

You have the right to request that we delete any or all of your personal or company data held by us at any time. We will honour your request unless we are legally obliged to retain certain information (e.g., for HMRC or contractual purposes).

To make such a request, please contact us using the details provided above.

4. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect or incomplete data
  • Request deletion of your data (subject to legal limitations)
  • Withdraw consent where processing is based on consent
  • Raise concerns or complaints with the Information Commissioner’s Office (ICO)

5. Contact Us

If you require further clarification about this policy or wish to exercise any of your rights, please get in touch:

Autogate Ltd.
Email: accounts@autogatepsr.co.uk
Phone: 01420 487700
Website: https://autogatepsr.co.uk/


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CHECK OUT SOME OF OUR REVIEWS!

4.9
Based on 45 reviews
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Chris Jones
10:20 15 Sep 23
The most efficient company I've ever used. Friendly and very knowledgeable, a delight.
alasdair pepper
16:45 14 Sep 23
Pleasant to deal and efficient.
John Bird
09:35 01 Sep 23
Excellent work by engineer. Very professional.
Craig Talbot
09:26 31 Jul 23
Katie and the Team at Autogate provided an excellent service! The Gates, whilst expensive, are incredible value for money because they are of the highest quality and just work. The installation was hassle free, the team delivered on exactly what they said they would and on-time and within budget. Thanks to all.
Nicola Robinson
17:19 06 Jun 23
Our beautiful gates installed by Robbie - hard working and professional and friendly. Katie was so helpful selecting gates and outdoor lighting . Gates are robust and you would never know they are not wooden (wood effect coating) . Thank you Robbie and Katie - we are very happy and have received so many compliments
Trevor Pleydell
13:34 09 Feb 23
After having nothing but aggravation from our original installers it was a real pleasure to deal with a "proper" company. They arrived on time identified the issue and replaced the required part all without fuss or drama, I would wholeheartedly recommend them to any future clients.
Andy Waiton
14:53 30 Nov 22
Our electric gate was recently damaged in windy weather. Not having owned an electric gate in the past I was a bit worried about what to do. A quick bit of Googling found Autogate and Kate (office) organized and explained things clearly, politely and professionally and set up an appointment with Dan (engineer). Dan turned up bang on time and was just as friendly and professional. He patiently explained what he was doing and gave me complete peace of mind. A very nice company with very good people and an excellent service.
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